Wednesday, 20 July 2011

Some people.....

So, it's Sunday and things are going fine, slow, but fine. And then the phone rings. Who could it be? Who could wish to speak to us on a Sunday? What delightful things do they want to know?

I will tell you, it was some bloody woman whose phone kept breaking up, so much so that I could hardly hear her. When I said,
'I'm sorry your phone is breaking up, I can't hear you properly.'
'Yo......shhh....aaarkk....'
'No I didn't catch that madam.'
'Haa.....my...and...'
'Pardon? I'm sorry maybe you should call back , this is a very bad line.'
Then loud and clear down the line came one sentence.
'Well, you will just have to listen carefully then, won't you.'

Yes, my finger did twitch over the reciever. Yes, I did think, 'fuck you you arrogant cow', but you know what I did, I sucked it up and replied,

'Of course I will listen carefully, that is my job, to listen attentively to your needs madam.What else can I do for you?'
She wanted me to check what colour face powder she would need.
Now how in the name of Barbara Daly am I supposed to do that, over a phone, on a bad line with the customer presumably hurtling down the motorway and she didn't even know what colour her foundation was?
On a daily basis customers point at orange lipsticks and say,
'Oh I love that pink,'

So Madam was told that she would be a mid-tone. She never thanked me.

Rude and stupid!

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